Price & Promotions Analyst

Contract type: Permanent

Location: Hatfield (Hybrid working - 3 days in the office)

Working hours per week: 40 hours

Level: Mid-Weight / Associate

Reports to: Price & Promotions Manager

Application Closing Date: Monday 23rd November

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we've recently launched our AI Academy, providing a tailored AI learning journey for every colleague.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and a champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

The Price & Promotions team sits as part of the Commercial Development team and is tasked with developing and executing the strategic pillars of Ocado Retail’s value proposition. From conception to delivery, the team ensures initiatives resonate with new and existing customers and are successfully maintained across the business.

As a Price & Promotions Analyst, you will play a key role in driving the analytics that shape the future of Ocado Retail's value strategy for customers. You will be responsible for analysing and reporting on pricing and promotional decisions and using commercial and market data to produce actionable insight. In addition, you will work closely with the broader Commercial team to deliver recommendations and embed new tools and ways of working.

You’ll support strategic projects to support our overall value roadmap, as well as ad-hoc analysis to support proactive and reactive price and promo decisions. You will develop tools and reports with a focus on automation to raise the speed and quality of decision-making. You’ll have great communication skills and the ability to translate technical concepts to a range of audiences, as well as the ability to build strong relationships with key stakeholders.

What you’ll do

• Undertake analysis using commercial and market data to develop an understanding of price and promotional performance and make recommendations

• Develop tools and reports to be used by the broader business to further the understanding of price and promotion performance

• Support ad-hoc projects involving customer and commercial analysis of strategic value initiatives

• Support the roll out of new tools and ways of working to the broader Commercial team, partnering with individual Buyers to review and improve price and promotional performance

Who you are

Essential

• 2-3+ years’ experience in an analytical role and comfortable working through analytical problems

• Demonstrable ability to drive projects forward with keen attention to detail

• Experience in presenting analytics-driven output to wide-ranging audiences in a clear and logical way

Excellent Excel skills

• Demonstrable SQL (preferably BigQuery) ability

• A working knowledge of AI tools (e.g., Gemini, Claude, Copilot) and experience in using them to speed up analysis, documentation, and repeatable processes

• Strong commercial mindset and enjoys problem-solving to uncover actionable insight

• Proven stakeholder management experience

Preferred

• Experience in a retail, e-commerce, or FMCG business

• Experience with data visualisation software such as Tableau

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You'll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com, and we'll be happy to assist you. If you require reasonable adjustments during the recruitment process, please let us know on the application form.